At our store, we strive to ensure that all our customers are delighted with their purchases. We stand behind our products and offer support in the rare cases that factory defects occur within 30 days after the delivery date of the purchase.

Please note that a warranty is not valid in cases of damage caused by misuse, abuse, neglect of the product, or other external factors beyond the manufacturer's control.

To initiate a warranty case, please contact our customer service team and provide the following information:

• Picture of the part with the defective section visible (if applicable).

• Picture of the package showing any possible damage.

• A detailed explanation of the factory defect if it’s not physical.

• For pumps, transmissions, transaxles, and motors, it's necessary to confirm if the part was installed with an authorized service dealer (noted in the service manual). If not, the warranty is invalid.

With this information, we will submit a warranty case to the manufacturer. The part must be kept until the claim is solved, as it may be needed for an inspection. In such cases, you must return it at your own cost. However, if the warranty claim is approved, shipping costs will be refunded.

If it’s confirmed that it is a factory defect, a replacement will be sent. If the inspection is disapproved due to poor conditions of the part, lousy use, etc., we will let you know.

We are committed to providing our customers with quality parts and services, and we thank you for choosing to shop with us.